Privacy Policy

Please read this privacy policy carefully. Your use of the Fluency, Inc. website constitutes your agreement to this privacy policy and consent to the terms herein. Please see the section labeled "Information We Collect and How We Use It" to learn more about our collection and use of user information.


Fluency, Inc. is committed to safeguarding the privacy of visitors to our website and users of the other services available through our site (the "Service(s)"). We believe one of the most unique and valuable aspects of Fluency, Inc. online services is our ability to provide a secure environment where our users can efficiently exchange information and transact business without fear of unpermitted disclosure or use of their proprietary information. We will use our best efforts to ensure that the information you provide us remains private and is used only for the purposes set forth herein.

This privacy policy details our commitment to protect your information and the limited manner in which we will use that information to provide and improve our provision of the Services.

Important Terms Used throughout this Privacy Policy

Throughout this privacy policy we use several specialized terms. "Personally Identifiable Information" is information that tells us specifically who you are, like your name, street address, email address, billing address, credit card number and expiration date. "User Information" means all Personally Identifiable Information and any other forms of information discussed in this privacy policy, including the Internet Protocol (IP) address of a user's computer. We use the term "aggregate" when we combine information from various persons or users. Information is said to be "anonymized" if it does not identify individual persons or entities or associate a particular person or entity with such information.

Information We Collect and How We Use It

If you visit our site to browse, we will only collect and store the domain name and host from which a user accessed the Internet (e.g.,, the IP address of the user's computer, the user's browser software and operating system, the date and time the user accesses the site and the Internet address of any website from which the user linked directly to our site or to which the user links after visiting our site. We use this information to measure the number of visitors to sections of our sites, to determine from where our visitors linked and to where our visitors link from the sites and to help us make our sites more useful. For example, we organize and analyze IP addresses so that we can provide efficient service, enhance security, monitor appropriate usage and produce traffic volume statistics. This type of information is sometimes shared with third parties, such as when we aggregate and disclose site traffic information for marketing and commercial purposes. When we share such information with third parties we will require them to abide by the standards of this privacy policy.

How We Protect Your Information

Fluency, Inc. employs advanced technology and security measures to protect your User Information. When you submit sensitive information via our website, your information is protected in a variety of ways both on-line and off-line. Our wide range of security measures includes encryption, firewalls and technology that monitor data exchanged on the site. Although no one can guarantee absolute security, we will continue to monitor and update our security measures to help ensure that your sensitive information remains protected.


Cookies are small text files that our site can send to your browser for storage on your hard drive. Cookies can make your use of our site easier by saving your status and preferences upon visits to our site. The cookies are refreshed every time you enter the site. Most browsers are initially set to accept cookies, but you may be able to change the settings to refuse cookies or to be alerted when cookies are being sent. We use cookies for two purposes: (1) to enable Fluency, Inc. to customize information for certain segments of its customer base; and (2) in some instances, to associate you with your User Information. For example, through the use of cookies you may login automatically and thereby save you time. Although rejection of cookies will not interfere with your ability to interact with most of our site, you will need to accept cookies in order to login and use certain interactive Services on the site.

Third Parties

This privacy policy only addresses the use and disclosure of User Information collected by Fluency, Inc. If you disclose information to other parties, different rules may apply to their use or disclosure of such information regardless of their affiliation or relationship with Fluency, Inc. Because Fluency, Inc. does not control the privacy practices of third parties you are subject to the privacy customs and policies of those third parties. When you link to another website, you are subject to the privacy policy of that website. We encourage you to ask questions and review the applicable privacy policy before you disclose your personal information to third parties.

We do not try to control, and disclaim responsibility for, information provided by other users or third parties that is made available through our site. Such information may contain errors, intentional or otherwise, or may be offensive, inappropriate or inaccurate, and in some cases will be mislabeled or deceptively labeled.

How do I Contact Fluency, Inc.

If you have any questions regarding this privacy policy you may contact the Fluency, Inc. webmaster by sending an email to:


Fluency, Inc. may from time to time change this privacy policy with or without notice, so please check it regularly for any changes or updates. For future reference, Fluency, Inc. will make a link to the current privacy policy available to you on your screen when you are on our website. Your use of the site constitutes your agreement to this privacy policy and your assent to any modification thereto.